St Stephens Retail Centre

St Stephens shopping centre has not only succeeded in transforming Ferensway beyond recognition, creating 1,268 new jobs and acting as a catalyst for further investment in the city, but the £200 million scheme has been hailed as one of the best regeneration projects in the world by the RICS (the Royal Institution of Chartered Surveyors) Awards in 2008.


Network Switching
Wireless LAN
IP Access Control
IP Lighting
Servers & PC’s
VoIP Telephony System
Footfall Monitoring

The ICT objectives of this project included the design, supply and implementation of a full data network to support all applications within a shopping centre. The project had to be delivered on time and within the client’s budget. This shopping centre aimed to be a flagship project for data networking and IP Technologies.


Aceda were requested to provide a solution that identified specialist packages and asses the clients IP requirements to develop a LAN infrastructure which incorporates; Network Switching, Wireless LAN, IP Access Control, IP Lighting, Servers & PC’s, VoIP Telephony System, Footfall Monitoring & IP CCTV.

This key component of the design was the network infrastructure as this provided a platform for the innovative IP technologies and applications. The design of the infrastructure encompassed four key components:

LAN Infrastructure
Active LAN
Network Management Software
Network Topology Mapping

This complex project involved a number of key staff who had to apply their skill sets to a multi disciplined solution. The Project Manager worked closely with the Commercial Director to plan and implement the project to the client’s exact specification. Before any installations start, Project Managers complete a Risk Assessment & Method Statement to demonstrate the ability to carry out all works safely & effectively.


The testimonials below are a testament to how Aceda managed, co-ordinated the solution and maintained strong relationships with both the client and construction organisation.

“The IT support desk always provides a prompt response to any problems or queries. The engineers are very knowledgeable and have a good understanding of all site equipment. When the engineers attend site they provide excellent customer service every time they visit.”

Ruth Truelove, Finance & Administration Manager, St Stephens Retail Centre, Hull

“Aceda were awarded the cabling contract based upon price, availability, service and knowledge. The project evolved to incorporate many other elements for which Aceda offered invaluable advice & direction. The project was delivered on time against extremely demanding timescales ensuring that the client was able to open the shopping centre to the public as planned. Aceda continue to support the project through the St Stephens management team.”

Brian Starling, Principal Design Engineer, Shepherd Engineering Services Ltd