Archive for November, 2020

St Stephen’s CCTV Upgrade

ACEDA were requested by St Stephen’s Retail Centre to design and develop an enterprise level HD IP CCTV solution which provided full coverage of the shopping centre in Hull. ACEDA worked with the St Stephens team to design and develop a leading solution that delivered their exact requirements.

THE CLIENT:

St Stephens’s in Hull is a vibrant, popular shopping and leisure destination, offering visitors a ‘stylish’ shopping experience. Spread across 552,000 sq ft, it features shops, a cinema, gym, theatres, restaurants, cafes and much more. The £200 million centre opened in September 2007 and attracts more than 10 million visitors each year. They provide an exceptional retail space for many multinational brands including Argos, Carphone Warehouse, H&M, Footasylum, Nando’s, Next, Superdrug and many more.

THE CHALLENGE:

St Stephens Retail Centre had a legacy CCTV system which was over ten years old and was no longer supported by the manufacturers or services providers. This caused the Centre a number of issues and limited the technological capabilities of the system without performing a major upgrade. ACEDA worked closely with key Team members from St Stephens to design and develop a solution that would meet their current and future needs whilst maintaining control of annual maintenance costs.

St Stephens is open Monday – Sunday, 8am – 5pm and it was imperative that full security coverage was maintained across the centre whilst the upgrade took place. This required meticulous planning and time management from the ACEDA team and key supply chain partners.

ACEDA’S SOLUTION:

ACEDA worked closely with St Stephens from the beginning of the project to gain an understanding of their exact requirements. Working with key industry partners, ACEDA provided a number of technology demonstrations to the St Stephens Team to allow them to evaluate the current options available to them on the market. Once a preferred solution was chosen, ACEDA provided a full design proposal, including system schematics and an implementation plan.

As part of the solution, ACEDA provided over 130 IP HD Cameras, an enterprise level software management system and recording platform, a new smart video wall with interactive functions and display options and network operation stations and consoles. The solution fully integrates with the current access control system and can provide event logs and video streaming relating to door activations. The comprehensive Video Management Software (VMS), offers the Centre an open architecture platform which provides a central management platform for all cameras and servers.

The Management Team at St Stephens, required the new system to be installed over a twelve week period, during this time, it was imperative that full security coverage was maintained across the centre. ACEDA developed an installation programme that ran the two systems side by side until the old system could be decommissioned, giving the Centre full coverage throughout the installation.

As part of advances in technology and infrastructure requirements, ACEDA were able to reduce the overall amount of physical servers onsite which significantly reduced the energy requirement and environmental impact of the solution. This was an additional advantage to St Stephens Retail Centre.

THE RESULT:

The system meets all of the Centres CCTV and VMS needs and provides them with the scope to upscale the solution in the future. The high quality imagery allows security staff to monitor and capture any potential shoplifters or criminals that visit the centre. The VMS allows the security team to use facial recognition to track any repeat offenders. The video wall and workstation consoles provide the operators with maximum control and flexibility to monitor all of the shopping centre around the clock. Overall, the Centre team are extremely happy with the end result.

To find out more about how ACEDA could assist you with your security and networking requirements, please call our customer services team on 0844 4179 744.

Key Services include:

Northumbrian Water

ACEDA were contracted by NWL to design and install a fully integrated, IP enabled CCTV solution at a number of water treatment facilities in Essex and Suffolk to replace existing analogue cameras. Each site required an in-depth site survey and client design approval, prior to the installations commencing. The new upgraded systems were in line with the latest technologies and gave users greater control, functionality and remote monitoring capabilities.

THE CLIENT:

Northumbrian Water (NW) and Essex and Suffolk Water (ESW) are both part of Northumbrian Water Limited (NWL), they supply water and sewerage services to over 4 million people. Their mission is to be the national leader in the provision of sustainable water and waste solutions. NWL currently employ around 3,000 people and supply 1.1 billion litres of water every day. NWL have a number of sites including 55 water treatment works, over 300 pumping stations, 326 water service reservoirs and over 400 sewage treatment works.

THE CHALLENGE:

The main challenge ACEDA faced on the project was the size and age of some of the existing systems and coaxial infrastructure in place. For many of the sites, ACEDA installed a new dedicated fibre optic network to accommodate the new IP HD cameras and all associated equipment. With no existing drawings or duct routes available, ACEDA’s design team conducted comprehensive site surveys to establish suitable routes for the new infrastructure. Some of the sites spanned a large geographical area and contained specialist water treatment equipment which proved problematic for some of the cable routes.

ACEDA’S SOLUTION:

ACEDA replaced the existing analogue cameras and recording systems with a server based solution that connects to the NWL corporate network and is operated via an enterprise management software. Over 150 IP High Definition cameras and associated network infrastructure was deployed across a number of sites to provide the client with high quality moving and static images that can be operated locally or remotely from the NWL main control room based in the Northeast of England.

Other works included the replacement of some columns to accommodate the new CCTV equipment and the relocation of others to a more suitable location and within less hazardous areas. The new IP solution can integrate with other systems including Access Control and Intruder Detection. Other benefits include limiting site access to authorised persons only, act as a deterrent to criminal / terrorist activity and provide high quality surveillance across all of the sites.

THE RESULT:

ACEDA successfully completed the installation of a new IP CCTV surveillance system and the supporting network infrastructure across a number of the NWL sites in Essex and Suffolk. Michael Lynch, Technical Accounts Director said, “we were delighted to be given the opportunity to work with the team at NWL on such an important project. Using our industry knowledge and experience, we provided NWL with an end to end solution that is in line with the latest technology. During the initial phases of the project, we worked with the client to ensure the design was fit for purpose and the proposed infrastructure would allow future upscaling with new advances in technology.” Due to the success of the installations, ACEDA were given the opportunity to provide ongoing reactive maintenance with a 4 hour response time 24/7.

 To find out more about how ACEDA could assist you with your security and networking requirements, please call our customer services team on 0844 4179 744.

KEY SERVICES:

 

Retail

St Stephen’s

ACEDA were requested by St Stephen’s Retail Centre to design and develop an intelligent access control and guard patrol solution to replace their existing system. Through expert knowledge and experience of the site, ACEDA designed a market leading access control solution that was tailored to the centres requirements.

THE CLIENT:

St Stephens’s in Hull is a vibrant, popular shopping and leisure destination, offering visitors a ‘stylish’ shopping experience. Spread across 552,000 sq ft, it features shops, a cinema, gym, theatres, restaurants, cafes and much more. The £200 million centre opened in September 2007 and attracts more than 10 million visitors each year. They provide an exceptional retail space for many multinational brands including Argos, Carphone Warehouse, H&M, Footasylum, Nando’s, Next, Superdrug and many more.

THE CHALLENGE:

The original access control system installed at St Stephen’s was at the forefront of technology at the time of installation, over ten years ago, however, technology has vastly evolved since then. Various elements of the system were becoming obsolete and lacked the facility to integrate with other technologies. This presented limitations for the centre’s staff and security team who operated the system on a daily basis.

Furthermore some of the original access control equipment has become end of life which made sourcing replacement parts very problematic. Prior to the new installation, ACEDA worked with the team at St Stephens to accommodate temporary resolutions until a new system was designed, evaluated, procured and installed.

 ACEDA’S SOLUTION:

ACEDA designed and installed a fully integrated enterprise level Access Control and Guard Patrol solution that meets the current and ongoing requirements of the retail and leisure facility. The leading edge access control system is fully IP enabled and centrally managed by various members of the centres management and security team. Proximity readers were provided in various styles that were appropriate to the environment and location. Various features of the management software include multiple profile creations to reflect access rights, security lockdown, anti-passback, time and attendance logging and multi-zone intruder alarm integration.

Using innovative technology, ACEDA provided the retail centre with a Security Patrol Tracking point system where security guards can log key points to ensure they have safely completed an inspection of a designated area. St Stephens, now have access to a number of reporting tools that allow them to manage their access control and guard patrol system effectively, including roll call and muster reports that are used in the event of an emergency, such as a fire alarm, to ensure everyone is out of the building safely. To ensure the shopping centre experienced no downtime between the old systems decommission and the new installation, ACEDA operated two systems simultaneously on occasions until the new system was fully commissioned and accepted by the client.

 THE RESULT:

ACEDA provided St Stephens Retail Centre with a robust, technology led solution that met the exact day to day access control and guard patrol requirements of a busy shopping centre. The Operations Manager at St Stephens Retail Centre commented, “We are extremely pleased with the new access control and guard patrol system that ACEDA have installed. We chose ACEDA to complete the works as they know the building inside out and currently support our IT/IP network. The installation was managed very well and we received continuous progress updates from the Project Manager. The new system offers us many benefits including the ability to centrally manage the system, easily create user profiles, produce / export report data effectively and improve ongoing maintenance. ACEDA have provided us with a user-friendly solution that meets the needs of a busy retail environment.”

For more information about our services, please call our customer services team on 0844 4179 744.

The XYZ Building

The XYZ Building

Located within the heart of Manchester’s business district, the XYZ Building, formerly known as the Cotton Building was constructed to provide a state of the art commercial space to business tenants. ACEDA provided a high quality, scalable infrastructure to support the day to day requirements of the occupants. 

THE CLIENT:
The seven storey XYZ Building is owned by award winning property development company, Allied London. The architecturally innovative office space compromises of 160,000 sq ft of commercial space and 30,000 sq ft of public amenity space. Shared facilities for tenants including parking facilities, a gym, cycle facilities, a reception, seminar space, meeting rooms and exhibition space.
Levels 1 – 6 of the building are commercial space which offers tenants a dynamic and contemporary working environment. Level 7 is an impressive terrace space with a mezzanine level. The development was designed to offer a creative working and learning space, allowing companies to flourish and develop.

THE CHALLENGE:
ACEDA were faced with stringent timescales throughout the project, communication with other key trades and project stakeholders was of paramount importance to achieve the project goals on time. ACEDA were required to meet the infrastructure and connectivity requirements of the occupants of each floor.

All aspects of the installation were required to be in keeping with the buildings contemporary and creative working spaces. ACEDA achieved this by offering innovative solutions to cable routes and various technological advancements that would future proof the installation.

ACEDA’S SOLUTION:
ACEDA provided a Category 6 UTP solution to meet the demands of each commercial office space. A voice system was deployed from the Building Management office to key areas around the building. Other infrastructure provisions were provided for IP technologies such as the IP CCTV system. All accessories including cabinets and a UPS were provided to complete the solution. Additionally, ACEDA provided network switches to facilitate some of the IT requirements of each thriving organisation.

The Project Manager worked around the clock to ensure all key project milestones were achieved and all works with other trades were completed seamlessly. Installation teams were often required to work evenings and weekends to ensure the project was completed on time and within the client’s budget.

THE RESULT:
As a result of successful strategic Project Management and consistent client communications, ACEDA delivered a leading edge platform for tenants of The XYZ building to thrive. The infrastructure supports many essential business applications such as the CCTV and the WLAN.

For more information on ACEDA’s commercial office solutions, please call our customer services team on 0844 4179 744.

KEY SERVICES:

  • Network Cabling
  • Voice Infrastructure
  • Network Switches